ABOUT US

As a premium consulting firm that delivers best-in-class research insights, we are 100% focused on helping clients evaluate User Experience (UX) and improve the user-friendliness of their products, systems and services. With multifaceted roots in psychology, human factors, business development, operations, and management consulting, we're taking UX to new and exciting spaces with a business-first mindset. We're in this field to help companies make more informed decisions by providing high quality independent UX Research services that are exceedingly hard to find in the marketplace.

The UXology Group was founded in order to address the growing need for high quality independent UX Research. One of our base premises was that in order to produce the very best work you need to avail yourself of the expertise of the very best practitioners, and that is exactly what we have done at UXG. We have painstakingly selected our consultants from a wide spectrum of targeted backgrounds and experience. All these professionals have not only excelled in their study of the applicable disciplines, but have operated at the highest levels, while regularly meeting and exceeding the UX needs and requirements of some of the most visible and largest companies in the world.

In order to prepare themselves for these challenging tasks, our consultants hail from a wide range of advanced studies and experience, which, among many combinations, include the following disciplines:

Our Featured People

Will Howard

Partner & CEO

Will has been building businesses and operating companies for over 50 years. One of the secrets to his success is an absolutely relentless focus on customer experience, which he is now leveraging to help take UX to new and exciting spaces.

Rylan Clark

Partner & COO

Rylan has spent almost 10 years executing research studies and UX consulting to Fortune 500 companies throughout a variety of industries. His philosophy toward UX is to cut through the academic and corporate jargon that plagues this field to focus on what matters: providing actionable, research-based business insights.

Lisa Murnan

UX Coaching Consultant

Lisa has over 20 years of experience in this field. She’s currently a Sr. Principal Product Designer at a publicly traded company and authored “How to Get a UX Design Job”, which led to her present UXG position where she works 1:1 with clients to develop and lead our coaching program.

Stephen Johnson

Sr. UX Research Consultant

Stephen has nearly 30 years of expertise in UX research, design, and consulting across fields ranging from media distribution to health care. He holds 11 patents in the field and is a frequent speaker at leading industry conferences.

Janelle James

Sr. UX Research Consultant

Over the past decade, Janelle has excelled as a UX Research Consultant, Senior E-commerce Analyst, Business Analyst, and Product Manager. She's a born leader with a strong sense of user empathy and a big picture strategic thinker who is passionate about all-things-UX.

Mirinda Vogel

Sr. UX Research Consultant

Mirinda has over 10 years of professional UX experience and a Master's degree in Psychology. She has expertly provided UX consulting services to numerous Fortune 500 companies throughout her career with a primary focus on UX research and information architecture.

Josiah Bryan

Business Development Consultant

Josiah has been consulting and selling to various types of companies for over 15 years. His deep expertise in consultative selling and all-things-IT, along with an unbridled focus on customer experience, have served him extremely well throughout his successful career.

Lily Howard

Social Media Manager

Lily has successfully used her unbridled creativity, professional writing skills, and educational background in Global and International Studies to lead social media, marketing, and grant-writing initiatives while traveling the world. She has been to over 30 countries and counting.

Company Summary

As a consulting firm, we provide a number of business-to-business services, all focused on helping our clients understand and improve the interactions they have with their users, both inward and outward-facing. We conduct a wide array of UX Research methodologies in the field, in labs, and remotely over web conferences throughout the United States and the world. Our typical clients are mid-sized or larger companies which understand the value of User Experience and want help identifying opportunities to improve it. We also do business with agencies, which are servicing clients of their own and need a specialized consultancy such as ours, in which case we are happy to work in collaboration with them and their clients or as a white-labeled service.

Our offerings apply to any of these types of experiences, alone or in combinations; from the physical to the digital to the omni-channel:

• Websites
• Software (includes AR/VR)
• Mobile Apps
• Kiosks
• Physical Products
• VUIs (e.g., smart speakers, automated phone support)
• IoT (spans physical & online experiences)
• Printed and digital documentation (e.g., installation manuals, user guides, etc.)
• In-person interactions (e.g., stores, hotels, restaurants, etc.)
• Contact us today to find out more about our mission and how we can help you answer your toughest UX research questions!